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What Is That Part Called? A Plain-English Guide

The little part that broke probably has a name, and knowing it makes the conversation quicker. Here is the plain-English version, from bails to spring bars.

Plain English · No jargon
Ask anyway · We speak human
A selection of jewelry of the kind described in this glossary

Plain words for the parts

Jewelry repair has its own vocabulary and almost nobody explains it to the person paying the bill. Shank. Bail. Jump ring. Terminal. Re-tipping. Rhodium. None of it is complicated once someone tells you what the word means.

This page is that. It is here so that when you are standing at a repair counter — ours or anyone else's — you know what is being described, what is being charged for, and whether it is the thing your piece actually needs. A customer who understands the job asks better questions, and we would rather have that conversation than the other kind.

And if a word is still not clear, ask us at the counter.

You do not need to know any of this

Point at the broken bit and we will sort it out. But people search for the name of the part, and end up on pages that explain nothing, so here it is properly.

Chains and necklaces

Rings

Earrings

Watches

Metal and finish

Straight to your question

Questions we get asked

Why does this page exist?

So that you know what is being described when someone at a repair counter uses a word you have not heard before — here or anywhere else.

What if a term is not listed here?

Ask us at the counter. There is no such thing as a question that is too basic, and we would much rather explain it than have you agree to work you do not understand.

I do not know what my piece is called. Can I still bring it in?

Of course. Bring it to the counter and point. Naming the part is our job, not yours — this page exists because people search for the words, not because you need them.

Can you tell me what metal my piece is?

Yes, and we test it in front of you — acid or electronic tester — before quoting anything. No charge for finding out what you have.

Bring it in — or ask first

Walk in during mall hours and we will price it at the counter, in writing, before anything is touched. If you would rather ask first, send a couple of details and we will call you back.

Bring it in today, wear it tonight

We are inside Orland Square Mall in Orland Park. Walk in during mall hours, no appointment — most repairs are finished the same day and many while you wait. Or send a few details and we will call you back with a price.

Where we are

Julio's Jewelry, 800 Orland Square Drive, Orland Park, IL 60462 — inside Orland Square Mall. Mon–Thu 10am–8pm · Fri–Sat 10am–9pm · Sun 11am–6pm.

We are inside Orland Square Mall in Orland Park, and customers come to us from right across the south and west suburbs.

Other repairs we do

Towns we serve

People drive in for this from across the south and west suburbs. The work is done here at our bench inside Orland Square Mall, so most of them leave with the piece the same day.