Why people drive here from Shorewood
Half an hour or so, and the whole job happens in one visit.
Most places in a mall take your piece, seal it in an envelope and ship it to a workshop somewhere else. That is where the two- and three-week waits come from. Nothing here leaves the building. The bench sits at the counter with the laser welder, the sizing tools and the watch gear, and the person quoting the job is the one doing it — usually in under an hour.
It is about 33 minutes from Shorewood. Long enough that you should leave with the piece, which is how we run the counter.
How to get here from Shorewood
Julio's Jewelry — 800 Orland Square Drive, Orland Park, IL 60462, inside Orland Square Mall. Roughly 23 miles and about 33 minutes from Shorewood, I-55 to I-80 east. Mall parking is free and there is no appointment to book — walk up to the counter.
Hours: Mon–Thu 10am–8pm · Fri–Sat 10am–9pm · Sun 11am–6pm. Phone: (708) 581-3700. No need to call ahead — walk up to the counter and we will price it in front of you, in writing, before anything is touched.
What we finish the same day for Shorewood customers
| Repair | How long it takes | What we look at |
|---|---|---|
| Watch battery replacement | while you wait, usually 10–15 minutes | Snap back or screw back? How is the gasket? |
| Watch band and bracelet sizing | while you wait, 15–30 minutes | Pins, screws or split pins? How many links? |
| Watch clasp repair or replacement | while you wait, usually 20–30 minutes | Fold-over, butterfly or buckle? Is the spring bar bent? |
| Watch crystal replacement | same day, often within the hour | Mineral, acrylic or sapphire? Flat or domed? |
| Fallen numeral or dial stone | same day in most cases | Which marker dropped? Is it still loose inside the case? |
| Watch stem and crown replacement | same day, date given once we open it | Does the crown pull out, or did it snap off in your hand? |
| Full watch repair and cleaning | same day, many while you wait | Quartz or automatic? Stopped dead, or just running slow? |
| Rolex, Movado, TAG and other watch service | while you wait for most counter work | Original bracelet? Screw links or pins? Still in warranty? |
| Ring sizing, up or down | same day, usually within the hour | Stones? Engraving? How thin has the shank gone? |
| Engagement and wedding ring repair | same day, usually within the hour | Worn shank, or a tired prong? Is it an eternity band? |
| Broken chain and bracelet repair | same day, usually 30–60 minutes | Solid or hollow? Solder, or laser weld? |
| Gold chain repair | same day, usually 30–60 minutes | Rope, Figaro, Franco or herringbone? What karat? |
| Chain and bracelet shortening | same day, many within the hour | How much shorter? Does the clasp move with it? |
| Clasp replacement on jewelry | while you wait, usually 20–30 minutes | Lobster, spring ring, toggle or magnetic? What end link? |
| Loose stones and prong re-tipping | same day, usually within the hour | Prongs worn, or just bent? Is the stone chipped? |
| Stone and birthstone setting | same day, usually within the hour | Bringing the stone? Natural, lab-grown or CZ? |
| Earring posts, backs and hoop clasps | while you wait, 15–30 minutes | Post, back or hinge? Screw back or friction? |
| Pendant and charm repair | same day, most within the hour | Is it the bail, or the jump ring? Solid or hollow? |
| Pearl and bead restringing | hand work — collection date given at the counter | How many strands? Knotted again, or strung through? |
| Gold, silver and platinum repair | same day, usually within the hour | Stamped, or does it want testing? Plated over something? |
| Cleaning and polishing | while you wait, 20–30 minutes | Scratched, or just dull? Are the stones tight? |
| Rhodium replating for white gold | same day, usually within the hour | Plated before? Does it want polishing first? |
| Laser welding and soldering | same day, often while you wait | Too thin for a torch? Stones near the break? |
| Engraving on jewelry, bottles and gifts | while you wait in most cases | What surface? Is there room for the words? |
| Custom jewelry and nameplates | about one to two weeks, depending on the piece | Gold, silver or platinum? Have you got a drawing? |
Come and see us at Orland Square Mall and we will take a look at the piece. Every repair is a little different, so once we know what yours needs we can give you an honest estimate on the spot.
Gold, silver and platinum
Yellow, white and rose gold in 10k, 14k and 18k, plus sterling silver and platinum, are all repaired here — and we sell gold, silver and tungsten pieces alongside the bench. If you do not know what a piece is made of, we will test it while you watch.
Layaway and SNAP financing are available on purchases.
Questions from Shorewood customers
How far is Julio's Jewelry from Shorewood?
About 23 miles — roughly 33 minutes by car, I-55 to I-80 east. We are inside Orland Square Mall at 800 Orland Square Drive, Orland Park, and mall parking is free.
Can I get a repair done the same day if I drive over from Shorewood?
Yes, and with a 33-minute drive from Shorewood that matters. Batteries, band sizing, earring repairs, cleaning and most engraving are done while you wait; ring sizing, chain repair, stone tightening, prong work, welding and rhodium replating are almost always finished the same day, usually within the hour. Plan on one trip, not two.
Do you ship repairs out to another workshop?
No. Your piece stays in the building from the moment you hand it over until you sign for it. The shops quoting two and three weeks are the ones putting it in the post.
Do I need an appointment?
No. Walk in any time during mall hours — Mon–Thu 10am–8pm · Fri–Sat 10am–9pm · Sun 11am–6pm. You get a written price at the counter before any work starts, and you sign for the piece when you pick it up.
Do you work on watches as well as jewelry for customers from Shorewood?
Yes, both at the same counter. Batteries, bands and bracelets, crystals, stems and crowns, clasps and pins, plus cleaning. When we put a battery in we reseal the case, and that battery is covered for a year. We are an independent repair shop, not an authorized service centre for any brand.
What does it cost?
That depends entirely on the piece — the metal, the condition, how much finishing it needs. Bring it out to Julio’s Jewelry at Orland Square Mall, let us take a look, and you will get a straight estimate at the counter with no work started until you say so. Most jobs are finished inside the hour while you are here.
Drop it off, shop the mall, wear it tonight
Most repairs take thirty to sixty minutes at our bench inside Orland Square. Leave it with us, go get something to eat or walk the mall, and pick it up finished — on for tonight. About 33 minutes from Shorewood, no appointment, free parking.
Not sure we can fix it?
If you have got something unusual — an odd clasp, a stone you are not sure about, a watch nobody else will touch — tell us what it is and we will tell you whether it can be done, so you are not making a wasted trip. Bring it in and you get the exact price at the counter before any work starts.