Julio's Jewelry(708) 581-3700
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A charm fell off my bracelet

One is missing, or one is hanging by a thread. A charm bracelet is usually years of small gifts, so it is worth doing properly rather than squeezing a ring shut and hoping.

Same day · in most cases
Whole bracelet checked
Our own bench · never mailed out
Walk in · no appointment

Inside Orland Square Mall · walk in during mall hours, no appointment · most repairs finished the same day

A stone-set bangle bracelet on the bench

Bring the whole bracelet

Not just the loose charm. Every charm on the bracelet has had the same years, the same knocks and the same chances to work open. If one has gone, others are usually on their way, and finding them now is a great deal cheaper than replacing a charm you cannot replace.

Why they come off

Almost always the jump ring. A jump ring is a circle of wire with a join in it, and if the join was never soldered it slowly works open until the charm slides out. It is the single most common reason charms are lost, and the fix is to solder them shut.

What we do

Pandora-style bracelets

Threaded and clip-on beads are their own system. Bring the bracelet in and we will look at how yours is put together before suggesting anything.

If the charm is gone for good

Bring the bracelet anyway. Getting the others secured is the thing that stops this happening twice.

Questions we get asked

Why do charms keep falling off?

Nearly always an unsoldered jump ring working itself open. Soldering them shut is what stops it.

Should I bring the whole bracelet?

Yes. The other charms have had the same wear and it is much cheaper to secure them than replace them.

Do you work on Pandora-style bracelets?

Bring it in and we will look at how yours is built. The threaded and clip systems are their own thing.

How long does it take?

Most are same day. A full bracelet of charms may take longer and you will get a date.

Not sure we can fix it?

Send a couple of details and we will call you back. Or just walk in — it is quicker, and we can actually look at the piece.

Drop it off, shop the mall, wear it tonight

We are inside Orland Square Mall in Orland Park. Walk in during mall hours, no appointment. Most repairs are finished the same day and a good number while you wait.

Where we are

Julio's Jewelry, 800 Orland Square Drive, Orland Park, IL 60462 — inside Orland Square Mall. Mon–Thu 10am–8pm · Fri–Sat 10am–9pm · Sun 11am–6pm. We are also at North Riverside Park Mall, 7501 W Cermak Rd, North Riverside, IL 60546.

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