Julio's Jewelry(708) 581-3700
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My clasp broke off completely

It is gone, or it is in two pieces in your hand. Straightforward job, and the moment to think about whether you want the same kind back.

Often while you wait
Metal and colour matched
Our own bench · never mailed out
Walk in · no appointment

Inside Orland Square Mall · walk in during mall hours, no appointment · most repairs finished the same day

A bracelet clasp held in pliers during a fine repair

What went, exactly

Did the clasp body break, or did the jump ring holding it open up and let it go? People say the clasp broke when usually the ring failed. It matters because they are different repairs, and one of them is quicker.

Matching the replacement

A clasp has to match three things: the metal and karat, the colour, and the size of the end link it has to fit onto. A clasp that is right in metal but too heavy for the chain looks wrong and pulls at the end links.

Since it is open anyway

This is the cheapest moment you will ever get to change clasp type. Worth two minutes of thought:

And the other end

We check the jump ring on both sides while it is here. They have had the same life.

Questions we get asked

Can you match my clasp?

In metal, colour and size, yes. Bring the chain in and we will match it to the end link.

Can I change to a different clasp type?

Yes, and now is the moment. Ask at the counter and we will show you what suits the chain.

How long does it take?

Usually twenty to thirty minutes at the counter.

Is a magnetic clasp safe?

With a safety catch, for most chains, yes. On a heavy chain we would talk you through it first.

Not sure we can fix it?

Send a couple of details and we will call you back. Or just walk in — it is quicker, and we can actually look at the piece.

Drop it off, shop the mall, wear it tonight

We are inside Orland Square Mall in Orland Park. Walk in during mall hours, no appointment. Most repairs are finished the same day and a good number while you wait.

Where we are

Julio's Jewelry, 800 Orland Square Drive, Orland Park, IL 60462 — inside Orland Square Mall. Mon–Thu 10am–8pm · Fri–Sat 10am–9pm · Sun 11am–6pm. We are also at North Riverside Park Mall, 7501 W Cermak Rd, North Riverside, IL 60546.

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